Prior Authorization Agent
Denial is not the end of the road.
Prior authorization quietly steals the hours that belong to patient care. Lumina is being built to give those hours back — the case already assembled, the appeal drafted from records you already have, and the source behind every claim there for you to check.
In development. The prior-authorization work described here is being built and tested now. Lumina is in Alpha and not yet generally available.
What this looks like in practice
The case arrives already assembled
The family’s account of the last six years sits beside your clinical record, in one place, instead of being rebuilt from scratch at every visit.
A denial is not the end of the road
When a request is denied, Lumina drafts the appeal from the records already on file rather than starting from a blank page.
You see the source behind every claim
Each supporting statement is shown with the source it came from, so you can check it in seconds rather than take it on faith.
You approve, and nothing goes without you
Lumina drafts and proposes. The clinician reviews and approves. It never sends anything on its own.
What you get
Less time reconstructing
Records arrive organized instead of stacked, so more of the clinic day goes to deciding what to do next.
Sources you can check
Every claim is shown with the source behind it. Nothing is invented.
A stop button that means stop
One control pauses the assistant on a case until you turn it back on.